We take pride in providing you with outstanding service. Our team of experienced professionals is dedicated to ensuring that you receive personal attention and efficient and high quality service.

Business Hours for Order Placement M-F, 8am-5pm ET   Business Hours for Technical Support M-F, 8am-8pm ET   Phone 800-346-4364, Option 1 (Customer Service), or Option 2 (Technical Support) Fax 269-492-7540   Mailing Address 4169 Commercial Avenue Portage, MI 49002

 

Q: How do I order ImmunoCAP products?
A: Our Customer Service team is available to take your order by phone, fax or E-mail. You can also order ImmunoCAP products online.  

 

Q: How do I find out the status of my order?
A: Contact our Customer Service team directly. We are happy to check on the status of orders as well as track any orders in transit.

 

Q: How do I contact my Sales Representative?
A:  We have dedicated Sales Representatives throughout the U.S. to help manage your account. Contact us directly to be forwarded to the Sales Representative in your area, or send your laboratory Sales Representative an E-mail.